Frequently Asked Questions
Find answers to common questions about our products and services
Yes! Our paw protection is designed with secure, adjustable straps that stay in place without restricting movement. Most dogs adapt quickly, especially when introduced gradually with positive reinforcement and treats.
If your dog’s boots don’t fit correctly, we offer easy exchanges. Simply measure your dog’s paw using our sizing guide and contact our support team to arrange the correct size.
Orders are usually processed within 1–2 business days, and most domestic shipments arrive within a few days. International orders may take longer depending on customs and carrier schedules, but you’ll receive tracking details to monitor your delivery.
Cleaning is simple. Wipe off dirt with a damp cloth and allow them to air dry. For deeper cleaning, mild soap and water can be used. Avoid harsh chemicals to preserve material durability.
Our boots use durable, flexible materials designed for comfort and grip. They balance protection with breathability so dogs can move freely while their paws stay safe.
Absolutely. Our boots are made with flexible materials and ergonomic soles to allow natural movement. Dogs can walk, run, and play comfortably while staying protected.
Yes. Our boots are made from waterproof, weather-resistant materials to keep paws dry in rain, snow, or wet terrain. They also provide traction to prevent slips on slick surfaces.
Yes, our paw protection is designed in multiple sizes to accommodate different breeds and paw shapes. Measuring your dog’s paws ensures you select the right fit for comfort and security.
They can be worn indoors if needed, especially on slippery floors or to protect paws after outdoor walks. However, removing them at home allows your dog to relax and move naturally.
If the size isn’t right or you change your mind, returns and exchanges are available within the policy period. Products must be in unused condition. Contact support for assistance with returns or exchanges related to Giyani orders.